Erin 'Ren' Lewis
UX/UI Designer
Phone:
513-544-9790
Email:
LinkedIn:
A Bit About Me
Welcome! I’m Ren, a Chicago based UX/UI Designer with a background in Quality Assurance and Implementation. I originally started my education as a graphic designer but took a detour to attend a tech bootcamp which opened my eyes to design in the tech space. Although I loved Graphic Design, conducting user research and solving user issues through Web Design appealed to me. Both spaces are highly collaborative and allowed me the space to grow through iterative processes that ultimately benefit others.
My previous roles strengthened my research, testing, and collaboration skills while providing a unique perspective on user experience. Although these positions were not design-focused, they showed me firsthand how thoughtful design, or lack thereof, impacts a user's ability to navigate spaces, systems, and technology. These experiences taught me that even small obstacles can affect the overall user journey, shaping my design philosophy around proactively identifying challenges and creating intuitive, accessible solutions.
If you'd like to see a resume, look at the top left of the page to learn more about the skills, experiences, and perspective I bring to the design process.
Education
Wilmington University
Web Design
Currently enrolled in a Bachelor's Degree program for Web Design. The curriculum demonstrates how to design, code, and publish interactive web content.
Tech Elevator
A 14-week Java coding bootcamp to learn how to develop dynamic web-based software systems with an emphasis on the Java programming language.
Work Experience
2023 - Present
2022 - 2023
2019 - 2020
Tempus Technologies - Implementation Specialist Sr.
As an Implementation Specialist, I configure XML for card read, check readers, and online payment portals while maintaining multiple client accounts. Through cross functional and external communications, I provide real time solutions for transaction, device, and web service issues. My ability to maintain and relay information allows me to effectively assist my clients with any issue that may arise.
Ingage Partners / Kroger - Apprentice SDET
As an SDET, I automated and manually tested APIs while working closely with the development team. My testing efforts were an iterative task requiring me to maintain 7 repositories to ensure accurate documentation and version control. I also initiated support across 3 teams while completing primary tasks within tight timelines. I presented my testing efforts to upper management and stakeholders to ensure alignment with project goals.
General Revenue Corporation - Debt Collector
As a Debt Collector, I utilized effective communication and negotiation skills to successfully close multiple client accounts. I consistently maintained 300 client accounts with accuracy and attention to detail. Through customized and negotiated payment arrangements, I was able to increase payment compliance and reduce default rates. I maintained my client list while complying with federal and state laws, and company and school regulations ensuring ethical and lawful collection practices.